FAQs

  • Luxury Extensions FAQS


Q: How long will it take to receive my order?
A: All orders will be processed within 2 business days. We utilize USPS to ship our orders, which delivery can take 1-5 business to deliver depending on where you are located. Note: Please allow 10 business days for PRE ORDERS.


Q: What products should I use on my Luxury extensions?
A: We recommend using a moisturizing shampoo and conditioner on our curly extensions. For straight hair we recommend using a clarifying shampoo paired with a moisturizing conditioner.

 

  • Herbal Growth Oil FAQS


Q: How frequently should I use my oil?
A: We recommend you use your product three times per week to see the maximum benefits. However, this product can be used daily!


Q: How long will it take to receive my order?
A: All orders will be processed within 2 business days. We utilize USPS to ship our orders, which delivery can take 1-5 business to deliver depending on where you are located.


Q: Can this product be used on babies or children? 

A: Our product has been used on babies and children. However, always consult your child's physician prior to use.